Reference

Terms Conditions That Cover Your dc999 Account

These terms set out what you agree to when you open and use a dc999 account, including how your wallet, payments, and access work.

Account eligibility depends on local lawCovers JazzCash, Easypaisa & Raast transactionsApplies to all devices and sessionsUpdated terms take effect on publicationPakistan-eligible regions only

Explore the Lobby Read FAQ

What These Terms Actually Cover

dc999 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on dc999, you confirm that you have read and accepted these terms in full. They govern how your account is opened, verified, and closed; how deposits and withdrawals are processed through JazzCash, Easypaisa, and Raast; and what happens if a transaction is

1
disputed or a payment is reversed. Access to dc999 depends on your location and is available only where local law permits — it is your responsibility to check whether participation is lawful in your region before you register. We may update these terms at any time.
2
When we do, the revised version is posted here and takes effect immediately. Continued use of your account after an update means you have accepted the new terms. If you disagree with any change, you should stop using the account and contact support to close it.
3
Certain sections of these terms — particularly those covering wallet credits, pending withdrawals via Raast, and identity verification — may carry additional sub-conditions that are shown at the relevant step in your account dashboard. Those sub-conditions form part of these terms and carry equal weight.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

How to Reach Us About These Terms

If any part of these terms is unclear, or you need to raise a dispute about a transaction processed through your JazzCash, Easypaisa, or Raast wallet, our support team is the right place to start. We handle terms-related queries through live chat and email — bring your account ID and the relevant transaction reference so we can move quickly.

Team online

Live Chat

Reach the support team directly through the chat window in your account. Have your account ID ready and describe the specific terms clause or transaction in question.

Email Support

Send a written query to our support address from the email linked to your account. Include the transaction ID for any payment dispute involving JazzCash, Easypaisa, or Raast.

Account Dashboard

Your dashboard shows the current version of terms applied to your account, plus any wallet-specific sub-conditions that appeared during your last deposit or withdrawal step.

ACCOUNT INTEGRITY

How We Manage Your Account Under These Terms

These terms are not a formality — they define real account behaviour and real payment outcomes. Here is how we apply them in practice across the four areas that affect you most.

Identity Verification

We verify your account before processing your first withdrawal. The verification step is completed inside your dashboard and covers the mobile number linked to your JazzCash or Easypaisa wallet.

Transaction Records

Every deposit and withdrawal — whether via Raast, Easypaisa, or JazzCash — is logged against your account. You can view the full history in your wallet tab at any time.

Account Security

Your account is protected by an OTP sent to your registered mobile number at each login. Do not share your OTP with anyone; dc999 support will never ask for it during a chat session.

Terms Change Notification

When we update these terms, we flag the change on the login screen and in your account notifications. The effective date is shown at the top of the updated document.

Common Questions About dc999 Terms & Conditions

These are the questions we receive most often about account rules, payment conditions, and how these terms apply to your specific situation in Pakistan.

Yes. The same account terms cover all wallet deposits and withdrawals. Payment-specific sub-conditions — such as minimum amounts — are shown at the cashier step before you confirm.

We may suspend or close your account depending on the nature of the breach. Any pending Raast or Easypaisa withdrawal under review at that point will follow the dispute process outlined in these terms.

Access depends on whether participation is lawful in your region under local law. You are responsible for confirming this before you open an account or make any deposit.

We display a notice on the login screen and in your account notification panel whenever terms change. The revised document shows the effective date at the top of the page.

Contact support via live chat or email with your account ID and the relevant transaction or terms clause. We review disputes and respond in writing through the same channel you used.

Sports betting, including cricket markets, falls under the same account terms. Specific market rules — such as void-match conditions — are detailed in the sportsbook section of your account.

Reference